Our promise
A calmer kind of comfort should not end when you press buy. Here is what we promise on every order, in plain words.
Take 90-days to decide
Cervly is made for real life at home. So that is where you should decide whether it stays.
- Day 1. Unbox it and wear it — or use it — like it's already yours.
- Days 2 to 89. Live in it. Wash it, wear it all day, make it part of your routine. This is a real home trial, not a quick look.
- Day 90. Keep it, or send it back for a full refund. Free returns. No questions asked. No restocking fees.
Free size exchanges
Fit is personal, and getting it right sometimes takes two tries. If your Secret Support Bra isn't the right size, write to us and we'll send another size free — no portals, no forms, no shipping cost.
Free tracked shipping
Shipping is free and tracked on every order. Your order leaves our warehouse within 24 to 72 hours and usually arrives in 6 to 10 business days. We email you a tracking link as soon as it ships, so you always know where it is. The full details live in our shipping policy.
A 1-year warranty on every device
Every Cervly device is covered for one year. If anything goes wrong, we repair it or replace it. That is the whole policy. Want longer? At checkout you can add the Lifetime Warranty upgrade for $19.99.
How returns actually work
No portals, no codes, no fine print. Three steps.
- 1. Write to us. Email support@cervly.com or use our contact page. We reply within 24 hours on weekdays.
- 2. Send it back. We walk you through the return and cover the cost. Returns are always free.
- 3. Get your refund. We refund you in full. No questions, no restocking fees.
More questions? Our FAQ covers the small things, and our refund policy spells everything out.