Cervly

Support

How can we help?

Everything you might need, in one quiet place. If you don't find your answer below, we're one email away.

Shipping — Free tracked shipping on every order. Orders leave the warehouse within 24–72 hours and usually arrive in 6–10 business days, with a tracking link by email.
Returns & exchanges — Take 90-days to decide. Full refund, free returns, no questions, no restocking fees. Size exchanges on the bra are always free.
Warranty — Every device is covered for one year. If something goes wrong, we repair or replace it.
FAQ — Quick answers about sizing and care for the Secret Support Bra, and about the Neck Massager.
Contact us — Write to support@cervly.com. We reply within 24 hours on weekdays.

Take your time. We're here.